General Clinic
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General Clinic
This is an application for an Online Doctor Appointment Booking System. Patients can book appointments with doctors based on the department they need. The system allows users to select a date and time for their booking.
To book an appointment, a patient needs to provide their details, such as name, contact number, and age, along with OTP verification. Upon successful verification, the patient will receive a confirmation via email or SMS. Once the booking is confirmed, the patient can visit the doctor at the scheduled time.
For returning patients, the application can automatically retrieve and display their previous information, streamlining the booking process.
In addition, the application includes a Control Panel accessible to administrators using secure credentials. Through this Control Panel, admins can manage various aspects of the system, such as:
- View and Manage doctor schedules and availability
- Approve or reject appointment requests
- Send notifications to patients and doctors
- Manage patient records and appointment histories
- Generate reports and analytics on appointment bookings and system usage
Dashboard: The Dashboard provides a comprehensive overview of the system's activities and key metrics. It includes: Total Number of Appointments, Repeat Patients, Patient Statuses, Fee Collection, and Today’s Patient List.
This information helps administrators to quickly assess the system's performance and manage daily operations effectively.
Book Appointment Page: All appointment bookings are viewed on this page. Appointments are divided into two types Like Offline and Online Bookings. The list includes today’s bookings with physically confirmed or cancelled patients. Admin can cancel a patient if confirmed patient is not available at the scheduled time. Once patient’s doctor consultaion is over the prescription can be uploaded here future references.
Procedure and Lab Test: Admin can setup the fees and details of lab tests and other procedures in this module.
View Patient: In this page patient detail such as previous visits, consultations, prescriptions can be viewed.
Billing - Consultation Fee: This module manages all the payments received for doctor consultation. This includes printing of receipts, managing discounts etc.
Billing - Procedure Fee: This module manages the payment process for procedures and lab tests.
Doctor Setup: Admin can add and edit doctors, manage their time slots and also can manage if any doctors are on leave on particular slot.
Reports: Multiple MIS reports are available and also new reports can be developed based on the requirements.
This application is fully customizable and can be used by clinics of any size. And we have readymade modules which can be used by Eye Clinics for their day to operations.
FAQs on General Clinic Online Doctor Appointment Booking System
What is the General Clinic Online Doctor Appointment Booking System?
It is a ready-to-use software that allows clinics and hospitals to manage doctor appointments, patient records, billing and reports efficiently.
Who can use this application?
Any healthcare provider, including general clinics, speciality clinics, hospitals, and diagnostic centres, can use this application.
Is this a cloud-based or on-premise application?
The application can be deployed both on cloud servers and on-premise, based on your clinic’s requirements.
Can this system handle both online and offline appointment bookings?
Yes, the system supports both online and offline bookings, allowing admins to manage walk-in and scheduled appointments.
Do you offer a demo of the software before purchase?
Yes, we provide a live demo so you can explore the features and see how it fits your clinic’s needs.
Features & Functionality FAQs
What features does the system offer?
- Our system includes:
- Online & Offline Appointment Booking
- Doctor Scheduling & Availability Management
- Patient Records & Consultation History
- Billing & Payment Management
- Reports & Analytics
- Secure Admin Control Panel
Can doctors access their schedules through this system?
Yes, doctors can view their daily schedules, upcoming appointments, and patient details through the admin panel.
Does this system send automated reminders to patients?
Yes, patients receive automated SMS/email reminders for their appointments.
Can clinics upload prescriptions and medical reports?
Yes, doctors can upload prescriptions and medical reports for each patient, which patients can access later.
Does the system allow rescheduling or cancellation of appointments?
Yes, both patients and admins can reschedule or cancel appointments based on availability.
Customization & Scalability FAQs
Is this software customizable for my clinic’s needs?
Yes, the system is fully customizable and can be modified based on your clinic’s workflows and requirements.
Can this system be used for multi-location clinics?
Yes, it supports multi-branch management, allowing central control for multiple locations.
Is the software suitable for specialized clinics (e.g., eye clinics, dental clinics)?
Absolutely! We offer ready-made modules tailored for different types of clinics, such as eye clinics and diagnostic centers.
Can we integrate third-party tools like payment gateways or lab management software?
Yes, the system allows integration with third-party tools, including payment gateways, diagnostic labs, and pharmacy management software.
Does this software support multiple users with different access levels?
Yes, it includes role-based access, where doctors, receptionists, and admins have different permissions.
Security & Compliance FAQs
How secure is patient data in the system?
The system follows strict data security protocols, including encryption, role-based access, and secured backups.
Is this software HIPAA or GDPR compliant?
Yes, the system can be configured to meet HIPAA, GDPR, and local data protection regulations.
How is data backed up and stored?
We offer automated data backups to ensure patient records and appointments are never lost.
Do you provide after-sales support and software updates?
Yes, we provide ongoing support, software updates, and technical assistance for seamless operations.